We're Here to Help You Every Step of the Way
CPC Consumer Directed supports Medicaid-eligible consumers who use New York’s Consumer Directed Personal Assistance Program (CDPAP) and the personal assistants (PAs) they choose—by helping with registration and ongoing support in partnership with Public Partnerships LLC (PPL), New York’s statewide fiscal intermediary.
What is CDPAP?
About New York’s CDPAP
The Consumer Directed Personal Assistance Program (CDPAP) is a New York State Medicaid program that allows eligible individuals to receive care at home from a personal assistant they choose. CDPAP consumers (or their designated representative) take an active role in recruiting, hiring, training, and supervising their personal assistants.
How CPC Consumer Directed Helps
CDPAP facilitators are community-based organizations that help consumers and personal assistants transition to and work with PPL, including registration support and ongoing assistance related to timekeeping and program administration.
Experience You Can Trust
CPC Consumer Directed is part of the broader CPC family of organizations founded to support immigrant and low-income communities across New York City through services, resources, and advocacy.
CPC’s community has long supported culturally and linguistically competent services and works with consumers and families to help coordinate care needs.
Support is available in multiple languages; CPC home care services have historically served communities across languages including Chinese, Spanish, English, Korean, and more.
FREQUENTLY ASKED QUESTIONS
FAQs
Who is CDPAP for?
CDPAP is a Medicaid program for individuals who have a need for home-care services and are able to self-direct their care or have a designated representative who can do so.
Do I have to use PPL?
Yes—New York’s CDPAP uses Public Partnerships LLC (PPL) as the statewide fiscal intermediary.
What is a “Facilitator”?
Facilitators are community-based organizations that support consumers and personal assistants with registration and ongoing help connected to PPL.
Transition FAQs
- Beginning March 1, CPC Consumer Directed is now the responsible entity for ongoing support.
- Nothing is changing about your CDPAP services, personal assistant payments, or anything else related to your service.
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Consumers will continue to receive the same level of support and access, and all services remain unchanged. No action is required on your part.